{"id":6863,"date":"2026-08-06T14:13:52","date_gmt":"2026-08-06T18:13:52","guid":{"rendered":"https:\/\/papacuisine.com\/?page_id=6863"},"modified":"2026-08-11T15:47:24","modified_gmt":"2026-08-11T19:47:24","slug":"conditions-generales-de-pret","status":"publish","type":"page","link":"https:\/\/papacuisine.com\/en\/conditions-generales-de-pret\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales de pr\u00eat"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"6863\" class=\"elementor elementor-6863\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f9aa248 e-flex e-con-boxed e-con e-parent\" data-id=\"f9aa248\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c339306 elementor-widget elementor-widget-heading\" data-id=\"c339306\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conditions g\u00e9n\u00e9rales de pr\u00eat<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2dab5c8 e-flex e-con-boxed e-con e-parent\" data-id=\"2dab5c8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a14ce9 elementor-widget elementor-widget-text-editor\" data-id=\"0a14ce9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"218\" data-end=\"358\"><strong data-start=\"218\" data-end=\"229\">Objet :<\/strong> Les pr\u00e9sentes conditions encadrent le pr\u00eat des glaci\u00e8res et des blocs r\u00e9frig\u00e9rants utilis\u00e9s pour les livraisons de Papa Cuisine.<\/p><p data-start=\"360\" data-end=\"589\"><strong data-start=\"360\" data-end=\"375\">Propri\u00e9t\u00e9 :<\/strong> Les glaci\u00e8res et les blocs r\u00e9frig\u00e9rants demeurent en tout temps la propri\u00e9t\u00e9 de Papa Cuisine. Ils sont pr\u00eat\u00e9s gratuitement afin d\u2019assurer la cha\u00eene du froid et de r\u00e9duire l\u2019utilisation d\u2019emballages \u00e0 usage unique.<\/p><p data-start=\"591\" data-end=\"879\"><strong data-start=\"591\" data-end=\"603\">Retour :<\/strong> Les glaci\u00e8res et les blocs r\u00e9frig\u00e9rants doivent \u00eatre remis \u00e0 Papa Cuisine lors d\u2019une prochaine livraison ou r\u00e9cup\u00e9r\u00e9s par notre \u00e9quipe selon une entente convenue avec le ou la client\u00b7e. Il n\u2019est pas n\u00e9cessaire de passer une nouvelle commande pour organiser leur r\u00e9cup\u00e9ration.<\/p><p data-start=\"881\" data-end=\"1066\"><strong data-start=\"881\" data-end=\"894\">Rappels :<\/strong> Si une glaci\u00e8re ou un bloc r\u00e9frig\u00e9rant n\u2019a pas \u00e9t\u00e9 retourn\u00e9, Papa Cuisine pourra transmettre plusieurs rappels par courriel afin d\u2019organiser son retour ou sa r\u00e9cup\u00e9ration.<\/p><p data-start=\"1068\" data-end=\"1536\"><strong data-start=\"1068\" data-end=\"1095\">Frais de remplacement :<\/strong> \u00c0 d\u00e9faut de retour apr\u00e8s plusieurs rappels raisonnables, ou lorsqu\u2019il est impossible de communiquer avec le ou la client\u00b7e, Papa Cuisine pourra facturer des frais forfaitaires de remplacement de <strong data-start=\"1291\" data-end=\"1380\">10 $ plus les taxes applicables pour chaque glaci\u00e8re et bloc r\u00e9frig\u00e9rant non retourn\u00e9<\/strong>. Ces frais couvrent la perte du mat\u00e9riel ainsi que les co\u00fbts administratifs et logistiques associ\u00e9s \u00e0 sa r\u00e9cup\u00e9ration. Ils ne constituent pas une p\u00e9nalit\u00e9.<\/p><p data-start=\"1538\" data-end=\"1752\"><strong data-start=\"1538\" data-end=\"1552\">Paiement :<\/strong> Aucun pr\u00e9l\u00e8vement n\u2019est effectu\u00e9 automatiquement. Chaque dossier est v\u00e9rifi\u00e9 manuellement par un membre de l\u2019\u00e9quipe avant toute facturation. Si une erreur est constat\u00e9e, aucun frais ne sera appliqu\u00e9.<\/p><p data-start=\"1754\" data-end=\"1991\"><strong data-start=\"1754\" data-end=\"1772\">Contestation :<\/strong> Si le ou la client\u00b7e croit avoir d\u00e9j\u00e0 retourn\u00e9 une glaci\u00e8re ou un bloc r\u00e9frig\u00e9rant, ou estime qu\u2019une erreur s\u2019est produite, il lui suffit de communiquer avec Papa Cuisine. Chaque situation sera analys\u00e9e avec diligence.<\/p><p data-start=\"1993\" data-end=\"2168\" data-is-last-node=\"\" data-is-only-node=\"\"><strong data-start=\"1993\" data-end=\"2011\">Modification :<\/strong> Papa Cuisine peut modifier les pr\u00e9sentes conditions en tout temps. Les conditions en vigueur sont celles publi\u00e9es sur son site Web au moment de la commande.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-087e398 e-flex e-con-boxed e-con e-parent\" data-id=\"087e398\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2d63e8c e-con-full e-flex e-con e-child\" data-id=\"2d63e8c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d8c1a1 elementor-widget elementor-widget-button\" data-id=\"4d8c1a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/papacuisine.com\/en\/nous-joindre\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Conditions g\u00e9n\u00e9rales de pr\u00eat Objet : Les pr\u00e9sentes conditions encadrent le pr\u00eat des glaci\u00e8res et des blocs r\u00e9frig\u00e9rants utilis\u00e9s pour [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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